A Plantation man ran barefoot from his home to the closest fire station, about four houses away. Banging on the door, he hollered: My house is on fire! But Neville Morrison, 67, was turned away by an emergency medical technician, who insisted he call 911 by phone and not report the fire in person, fire officials said. "I said, 'I have no phone,' " Morrison recounted. "I said, 'You can see the blaze coming out of the roof of my house.' He told me twice to call 911, and then he closed the door with me standing outside." Once a neighbor called 911, it took crews eight minutes to get to the scene, a half-mile distance by street. Much of the house was destroyed, and Morrison's family of five was displaced. The Fire Department has launched an investigation into the Nov. 15 incident. "Obviously that's not the way we do business," fire spokesman Joel Gordon said. "Now there is an investigation going on."